problem

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Please fill out the information below so we can help.

Name:

Email:

Phone/Pager:

Where were you when you had the problem?HomeOfficeHospital

What Hospital were you at when the problem occurred:

Where you on a IU Health Computer? YesNo

If yes, what is the name of the computer: (click here to see how to find your computer name)

Has this happened before? YesNo

If you answered yes to the previous question were you using the same computer or a different one? SameDifferent

Please tell me your IP Address that is indicated in the lower right hand corner of this page.

Please tell me your Browser version indicated in the lower right hand corner of the page.

Please indicate what resource(s) you were using (to select more than one choice depress the control key while selecting):

If you indicated, "Journal" in Question 8, what is the name of the journal?

Is there a specific article you are having trouble with, what is it?

Did you use the Library Page (http://www.iuhealthlib.org) to open the resource?YesNo

If No, click on the Library link in Question 9 and try to open the resource. Did it open?YesNo

Did you get a Pop-Up Blocker message?YesNoDon't know

If you got a screen error, what did it say?

Give a brief description of your problem:

Thanks for using the library. We will get back with you the as soon as possible or the next business day.